Getting started

Create your account

Open the PlanMyPeak app and choose Sign up to reach Create your coach account. Fill in your email address, a password (at least 12 characters), your first name and last name.

Then pick how you’re joining:

• Join an existing company — the starting option. Paste the invite code a head coach sent you, and you join their company as an assistant coach. No code yet? Ask a head coach on your team to generate one — see Managing your team.
• Create a new company — select Create a new company →, enter your company name, and you become its head coach. Switch back with Have an invite code? →.

Before you can create the account, tick the box confirming you agree to the Terms of Service and Privacy Policy. Both links open in a new tab, so you can read them without losing anything you’ve already typed. We record which version of each document you agreed to, and when.

If the invite code doesn’t work, the message under the field tells you why — not found, already used, expired, or revoked — so you know whether to ask for a fresh one.

Sign in

Choose Sign in and enter your email and password. You’ll land on your Compliance Alerts dashboard, which shows at a glance who needs attention. If your credentials are wrong, an on-screen message tells you so. Use the show/hide control to check your password before submitting.

Reset your password

1. On the sign-in screen, choose Forgot password.
2. Enter your email address and select Send reset link.
3. Open the link, choose a new password (at least 12 characters), confirm it, and select Update password.
4. You’re returned to sign-in with a confirmation that your password changed.

Reset links expire. If yours has, the page says so and offers Request a new link.

Your first steps

New coach accounts open on a welcome screen inviting you to Connect TrainingPeaks — that’s what imports your athletes. Choose it to start straight away, or Skip for now and connect later from Integrations. You’ll only see this once.

The guided setup tour

The first time you sign in as a coach, a short guided tour opens automatically and walks you through the setup steps in order, moving between pages as it goes:

1. Connect TrainingPeaks on the Integrations page, to import your athlete roster and planned workouts.
2. Invite assistant coaches on the Team page (head coaches only — skip it if you coach solo).
3. Track your team’s reviews on the same Team page (head coaches only) — how many workouts are waiting on each coach, and how long the oldest has been waiting. These numbers only fill in once TrainingPeaks has finished its first sync, so expect them to look quiet for a while after you connect.
4. Activate your athletes on the Athletes page, which starts workout sync and AI feedback — including the option to email each athlete an invite to their own account.

Use Next and Back to move through the steps, or Skip tour to close it — it only opens by itself once, and once you’ve skipped or finished it, it never opens on its own again. You can start or replay it whenever you like from the Setup tour panel at the top of Settings.

Each step highlights the part of the page it is describing, and that highlighted area stays usable — so you can connect TrainingPeaks or generate an invite code without leaving the tour. If the pop-up itself sits over something you want to read, drag it out of the way: press anywhere on it except the buttons and move it. It returns to its usual position on the next step.

Until you’ve been all the way through the tour, an orange dot sits on your account menu — the avatar in the top-right — as a reminder, including if you skipped it. Open the menu and the dot points at Settings, where the tour can be replayed. It disappears once you finish the tour, whether you finish it the first time or replay it later.

Nothing in the tour is required. Connecting TrainingPeaks and inviting assistant coaches can both wait — press Next and the tour carries on to the rest of the steps. And if you do connect TrainingPeaks from the tour, you’ll be sent to TrainingPeaks to authorize and then brought back to the same step, with the tour still running.

Find your way around

Once you’re signed in, the left sidebar is your main navigation — the coaching work itself:

• Compliance Alerts — who has drifted off plan, worst first. A coloured dot on this item warns you when someone needs attention.
• Reports — the queue of completed rides waiting for your review.
• Athletes — the people you coach.
• Team — the coaches in your company (head coaches).
• Workout Library and Training Plans — your own reusable sessions and the week-by-week plans built from them.
• Analysis Notes — the standing instructions your AI feedback follows.
• Alert Rules — your own athlete alert rule, plus weekly TSS compliance thresholds and reports (the latter head coaches only).
• Athlete Feedback — how your athletes are rating their reports (head coaches).

Use the round control on the sidebar’s edge to collapse it to icons and free up width; hover or tab to an icon to see its name. Your choice is remembered next time you sign in. On phones, navigation sits along the bottom of the screen.

The top bar carries a search box for finding an athlete, the notifications bell, a light/dark theme switch, and your account menu — the avatar in the top-right. That menu is where your account lives:

• Integrations — connect TrainingPeaks and sync your roster.
• Settings — your measurements, AI feedback tone, report display, and notifications.
• Sign out.

The account menu is in the top bar on every screen size, so these stay one tap away on a phone even though the bottom navigation doesn’t carry them.

Next steps

To bring in real training data, connect TrainingPeaks — see Connecting TrainingPeaks.